The Ideal Almutawroon Center for Health Education and Training has a technical, administrative, and operational team that continuously works within the organization to implement e-learning activities. The team is as follows:

First: Technical Team

It includes:

• Dr. Adel bin Mohammed Saleh Malla – ID: (1027071560), Platform Manager.
• Mr. Mohammed Adel Nasr El-Din – ID: (1073564567), Technical Supervisor of the platform.
• Ms. Reem Ibrahim Al-Mutlaq – ID: (1025041284), Registration Manager at the center.
• Mr. Ibrahim Adel Nasr El-Din – ID: (1009163708), Customer Service Officer.

Roles and Responsibilities:

This team is responsible for daily attendance monitoring, tracking trainers, communicating with absentees, managing support and live broadcasting procedures, and handling all technical issues. They also receive complaints related to streaming and login difficulties, ensure data integrity, coordinate with the support team when registration issues occur or when the platform is not functioning properly, and address platform development needs in accordance with the requirements of the National eLearning Center.

Second: Administrative Team

It includes:

• Dr. Adel bin Mohammed Saleh Malla – ID: (1027071560), General Manager of the center.
• Ms. Lujain Adel Nasr El-Din – ID: (1073564567), Assistant Administrative Manager.

Roles and Responsibilities:

This team is responsible for the overall supervision of operations and coordination with the National eLearning Center to ensure the platform runs smoothly. They maintain continuous communication with the technical support team, upload and regularly update training content, manage course activation and enrollment processes, and ensure data accuracy. They also coordinate with the technical team to resolve registration issues, platform malfunctions, and development needs in line with national requirements. Communication within the team is conducted via email and mobile numbers.